Last updated: January 1, 2026
Sunrise Slots (operated at sunrise-slots-ca.com) takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. We operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
If you're playing from Ontario, we also comply with the standards set by iGaming Ontario and the Alcohol and Gaming Commission of Ontario (AGCO).
Sunrise Slots is an online casino platform serving Canadian players. When this policy refers to 'we', 'us', or 'our', it means the operators of sunrise-slots-ca.com. If you have questions about how your data is handled, you can reach our privacy team at [email protected].
We collect personal information when you register an account, make a deposit, contact support, or use our platform. This includes:
We don't collect more than we need. If something isn't necessary for running your account or meeting our legal obligations, we don't ask for it.
There are a few clear reasons we need your personal data. First, we're legally required to verify your identity before you can play for real money. This is a Know Your Customer (KYC) requirement under Canadian anti-money laundering rules. Second, we need your payment details to process deposits and withdrawals. Third, we use your gaming history to monitor for responsible gambling concerns and to comply with regulatory reporting requirements.
We also use your contact information to send you account-related communications. If you've opted in, we may send you promotional offers too. You can opt out of marketing messages at any time through your account settings or by contacting us directly.
Under PIPEDA, we process your personal information based on your consent (given when you register), contractual necessity (to run your account and process payments), and legal obligation (to meet our licensing and regulatory requirements). You have the right to withdraw consent at any time, though doing so may affect your ability to use the platform.
We don't sell your personal data. Ever. But we do share it in certain situations:
Any third parties we work with are contractually required to protect your data and use it only for the specific purpose we've shared it for.
We keep your personal information for as long as your account is active and for a period afterward as required by law. Canadian anti-money laundering regulations generally require us to retain certain records for a minimum of five years. When data is no longer needed, we delete or anonymise it securely.
You have real rights when it comes to your personal data. You can request access to the information we hold about you, ask us to correct anything that's inaccurate, and in some cases ask us to delete your data. To make a request, contact us at [email protected]. We'll respond within 30 days.
If you're not satisfied with how we've handled your request, you can file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
We use industry-standard encryption (SSL/TLS) to protect data in transit. Your account is protected by password authentication, and we recommend enabling two-factor authentication for extra security. No system is 100% foolproof, but we take every reasonable step to keep your information safe.
Sunrise Slots is strictly for adults aged 19 and over (18+ in Alberta, Manitoba, and Quebec). We do not knowingly collect personal information from anyone under the legal gambling age. If we discover that a minor has registered an account, we will close it immediately and delete the associated data.
We may update this privacy policy from time to time. When we do, we'll post the revised version on this page with a new 'last updated' date. If the changes are significant, we'll notify you by email or through a notice on the site.
Questions? Reach us at [email protected].